Billing: History and Invoices
Every charge on your account is listed under Billing history on the Billing tab, with an invoice you can view, print or save as a PDF. STEPFILE.com keeps its own copy of each invoice, so your history is always here.
Step by Step: Open or Save an Invoice
- Open your account page and click the Billing tab.
- Scroll down to Billing history.
- Click a year to open it. The current year is already open. Each year line shows how many invoices it holds and how much was paid.
- Find the row you want. Click View to read the invoice in a window, or PDF to save it.
- In the window, click Download PDF, Print or Close. You can also click outside the window to close it.
What the Table Shows
| Column | Meaning |
|---|---|
| Date | The day the invoice was made |
| Invoice | The invoice number |
| For | What it was for, such as Pro, first month, Monthly renewal or Plan change (prorated) |
| Amount | The total, with tax |
| Status | Paid, Due, Cancelled or Not collected |
If part or all of a payment was given back, a line under the status reads, for example, Refunded $12.50 on Sep 30, 2026.
What an Invoice Shows
- The invoice number, the day it was issued, and a stamp with its status
- From: the seller. Bill to: your name, address and email as they were when it was made.
- Each line with its description, quantity, unit price and amount. A monthly line shows the dates it covers.
- Subtotal, any discount or promo, each tax with its rate and the amount it applied to, and the Total
- Any account credit used, such as Referral credit
- For a paid invoice, Paid with the date and the card, for example
Visa ending 4242 - For an unpaid invoice, Amount due
- Any refund, with its date
Amounts are in the currency named at the foot of the page.
Tips
- An invoice opens only for the account it belongs to, and for the STEPFILE.com team when they are helping you.
- If a new charge is not listed yet, reload the Billing tab.
- Your Next charge is shown at the top of the Billing tab, with its date and any tax, before it becomes an invoice. See Plans and Billing.
- Referral credit and promos appear as their own lines. See Referrals.
If Something Goes Wrong
- "No invoices yet. Every charge shows up here with a PDF you can download." You have not been charged. A free account has no invoices.
- An invoice is marked Due. The payment did not go through. Use Update card on the Billing tab. See Billing: Cards.
- I want the invoice as a file. Click PDF on its row.
- A question about an invoice. Send it from the Support tab, or use the contact form. See Your Account: Support.