STEPFILE.comFree, alpha release

Billing: Subscribe to a Plan

Use the Billing tab to move from Free to a paid plan. You pick a plan, click Continue to payment, and enter your card on a secure form. Your plan turns on as soon as the payment goes through.

Step by Step

  1. Sign in, open your account page and click the Billing tab.
  2. Under Choose a plan (or Go Pro, when only Pro is on sale), read the line for each plan. Click the round button beside the one you want. Advanced is picked to start with when it is on sale.
  3. Click Continue to payment. A payment form opens below.
  4. Enter your card and your billing address. The address is required.
  5. Finish the form. The page returns with Welcome to your plan and the date it renews.
  6. To close the form without paying, click Cancel under it.

What You Choose From

  • Advanced: more storage, live share links, bring your own AI, bulk upload, isolating parts, part and face export (DXF, STEP, STL) and the sharing controls.
  • Pro: model editing, more storage and share links, and full access for your own AI with a set number of modeling minutes a month.
  • Pro Plus and Pro Max (when on sale): everything in Pro, with more storage, more live share links, a larger upload size, more modeling minutes a month and more modeling jobs at once.

Each line shows its price a month. The Pricing page and the Billing tab always show the current numbers and limits. See Plans and Billing.

When You Are Charged

  • You are charged today, then on the same day every month, plus any sales tax.
  • Cancel any time from the Billing tab. See Billing: Cancel or Keep Your Plan.
  • If you were given free months with no card, the heading reads Keep your plan when the free months end. Add your card now and you are not charged until the day your free months end.

Tips

If Something Goes Wrong

  • "New subscriptions are paused right now." Signing up is closed for the moment. Try again later.
  • "You already have a subscription." Use Plan to change it instead.
  • "That plan is not on sale yet." Pick another plan.
  • "The checkout was not finished, so nothing changed." The payment form was closed before it finished. Start again.
  • "Payments are not fully set up yet (the publishable key is missing)." The payment form is not available on the site right now. Try again later or write to the team from the contact form.
  • A card is declined. The form says why. Try another card.

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